Automotive

From first enquiry to the final service

Dealer websites, inventory and pricing, service booking and the follow-up in between, built so an enquiry never goes cold while somebody checks a spreadsheet.

Talk to our dealer team
25+senior specialists across engineering, data and AI
215+projects delivered end to end
120releases shipped to production
6industries served, each with its own rules

Our automotive solutions

One senior pod across the site, the stock feed and the follow-up, so a lead is answered by a system rather than by whoever happens to be free.

What changes once it goes live

Four outcomes agreed as measures before the build starts, and reported against once it ships.

Enquiries answered in minutes

First response is automatic and around the clock, so a lead is not cold by the time someone sees it.

Stock that matches reality

The listing, the forecourt and the feed agree, so buyers stop arriving for a car that already sold.

A fuller workshop

Booking runs against real capacity, so slots fill without the service desk fielding every call.

A system you can run

Runbooks, access and a recorded walkthrough at handover, so your team is not dependent on ours.

Why dealers choose Prob N Tech

Three things decide whether a dealer platform sells cars or just looks modern in a group presentation.

  1. 01

    Speed of response beats everything

    The dealer who answers first usually wins the enquiry. We build for the first reply rather than for the eventual follow-up call.

  2. 02

    The site and the spend are one team

    The engineers building the listings sit with the people buying the media, so a cost per enquiry problem does not become an argument between two suppliers.

  3. 03

    Yours at handover

    Repositories, cloud accounts and ad accounts stay in your name from the first commit. Leaving should cost you notice and nothing else.

Our delivery approach

Four stages from first conversation to a platform your own team runs. Every engagement passes the same gates, with response time and cost per enquiry tracked from day one.

1

Discover

Where enquiries arrive, how long they wait, what the stock feed actually contains, and which numbers the group is judged on.

You get: An enquiry audit, a feed assessment and the measures agreed

2

Design

Journeys designed for a buyer on a phone with one hand free, reviewed with the sales and service teams who answer the result.

You get: Prototyped journeys, reviewed with your sales and service teams

3

Build

Senior engineers shipping in short cycles you can watch, with the stock feed and CRM integration proved early rather than late.

You get: Working software every cycle, with the feed integration proved

4

Validate and launch

Feed accuracy and response-time testing, then a phased rollout site by site with runbooks and a support window.

You get: Test results, runbooks and a site-by-site rollout plan

Questions we get about automotive

Yes. Most engagements integrate the systems you already run rather than replacing them. Where a system exposes no usable feed, we build the adapter and document it as part of the work.

Automatic first response is immediate and runs around the clock, with routing into your CRM so a person picks it up next working hour. Response time is one of the measures we agree before the build starts.

Yes. Group reporting is designed in from the start, so enquiry, appointment and sale sit in one pipeline across sites rather than needing three exports and a spreadsheet to compare.

We can. Paid and organic are two of our five divisions, and running them beside the build is what keeps cost per enquiry an engineering problem rather than a blame conversation.

First-response assistants that answer stock and availability questions and book appointments, with a review trail and a clean handoff to a person the moment the question stops being routine.

You do, from the first commit. Repositories, cloud infrastructure and ad accounts are created inside your organisation, and nothing we build is licensed back to you.

Work that maps to dealer operations

Enquiry handling, lead generation and automated first response, delivered in adjacent sectors that run the same way.

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Ready when you are

Let us talk about your enquiry pipeline

Tell us how long a lead currently waits for its first reply, and a senior engineer will come back to you within one business day.