At Prob N Tech (Pvt.) Ltd. ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number, company name
- Account Data: Username, password, preferences
- Communication Data: Messages, feedback, support requests
- Business Data: Information about your business operations you share with us
Information Collected Automatically
- Usage Data: Pages visited, features used, time spent
- Device Data: IP address, browser type, operating system
- Cookies: See our Cookie Policy
2. How We Use Your Information
We use your information to:
- Provide and improve our AI automation services
- Communicate with you about your account and services
- Send you marketing communications (with your consent)
- Analyze usage patterns to improve our platform
- Comply with legal obligations
- Prevent fraud and ensure security
3. Data Sharing
We do not sell your personal data. We may share your information with:
- Service Providers: Third parties who help us operate our business (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures including:
- AES-256 encryption for data at rest and in transit
- SOC 2 Type II compliant infrastructure
- Regular security audits and penetration testing
- Employee access controls and training
5. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. When you close your account, we delete or anonymize your data within 90 days, except where required by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Object to processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at privacy@probntech.com.
7. International Transfers
We may transfer your data to countries outside your jurisdiction. When we do, we ensure appropriate safeguards are in place, including Standard Contractual Clauses.
8. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this policy periodically. We'll notify you of significant changes via email or through our platform.
10. Contact Us
For privacy-related questions: